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Core Competencies

In order to accomplish the responsibilities required of the profession, the pharmacist must possess certain attitudes and abilities. To that end, the College of Pharmacy has ten general and professional ability-based outcomes which are required of its graduates. These are referred to as the WCOP Core Comps. These competency statements include eleven general ability-based outcomes which mirror the core values of Western New England University and the pharmacy profession, as well as six professional ability-based outcomes essential to the practice of pharmacy.

General Abilities

  • Thinking and Learning
  • Social and Cultural Awareness
  • Active Citizenship and Leadership
  • Personal Judgement
  • Communication

Professional Abilities

  • Knowledge Base
  • Patient-Centered Care
  • Population-Based Care
  • Systems Management
  • Public Health and Wellness
  • Collaboration and Teamwork

Learners will be evaluated on these competencies within courses of the curriculum, as part of programmatic requirements, and through annual benchmarking assessments.

Core Competencies Defined:

General Abilities

Thinking and Learning

The competent graduate can obtain, understand, analyze, evaluate, and synthesize information in order to problem-solve and make informed, rational, and responsible decisions. The graduate takes responsibility for the acquisition of new knowledge through the process of self-assessment and reflection and a sense of accountability.

Social and Cultural Awareness

The competent graduate will have an awareness and understanding of the differences present in a pluralistic society in order to work effectively and collaboratively to produce better outcomes.

Active Citizenship and Leadership

The competent graduate understands his/her role as a member of the civic and professional community, taking steps to actively contribute and lead to produce betterments.

Personal Judgment (Legal and Ethical)

The competent graduate recognizes the ethical and legal dimensions of pharmacy practice and health policy and makes decisions and actions based on integrity, responsibility, compassion, empathy, and respect.

The competent graduate listens attentively and communicates clearly, utilizing situation appropriate verbal, nonverbal, and written methods, with patients, caregivers, families, and health care team members.

Professional Abilities

Knowledge Base
The competent graduate has a solid foundation of scientific knowledge and is able to apply basic science in the practice of pharmacy, especially with regard to safe medication usage.

Patient-Centered Care
The competent graduate provides patient-centered care in collaboration with interprofessional health care providers as well as the patient and their caregivers in order to produce optimal medication therapy outcomes. The competent graduate provides pharmacy care based on sound therapeutic principles and evidence-based data.

Population-Based Care
The competent graduate provides therapeutic guidance in the provision of population-based care as part of an interprofessional collaboration. The competent graduate develops and implements population-specific programs and protocols based on sound therapeutic principles and evidence based data.

Systems Management
The competent graduate uses and manages health care resources in cooperation with patients, health care providers, and administrative and support personnel in the professional environment in order to evaluate, implement, and provide patient care services, including pharmaceutical dispensing, with the goal of improving patient outcomes. The health care resources a graduate may use and manage include: human, physical, medical, informational, and technological resources as well as medical use systems.

Public Health and Wellness
The competent graduate will proactively promote good health and disease prevention in cooperation with patients, communities, at-risk populations, and other health care professionals for the public welfare.

Collaboration and Teamwork
The competent graduate has the ability to actively participate as a healthcare team member to provide patient care and population care and effectively manage healthcare systems. The graduate demonstrates mutual respect and understanding and values the roles of the healthcare team in the provision of patient care.